Hydroface

Martinsville Electric Department was established in 1904 to provide electric service to Martinsville's residents, businesses and industries.

Over a century later, the department is still at work. It purchases wholesale power from American Municipal Power INC to meet the city's peak demand of 42 million watt hours. The city also generates a portion of the city's peak demand energy at a historic hydroelectric dam on the Smith River (right).

This clean, reliable source of electric generation meets two percent of Martinsville's power needs and reduces the amount of peak power demand the city must purchase at wholesale. The staff maintains the dam and its surrounding environment, monitors flooding conditions, removes debris from the dam and keeps state-required records.

Hydro Schedule

The electric department always has at least one on-call crew prepared to respond to any emergencies. Customers with evening, weekend or holiday outages should call 276-403-5138 to report their utility emergency.

Electric Dept.

The department is under the daily direction of the Director of Utilities Durwin Joyce in concert with the City Manager.

The Administrative Office Assistant is Caitlin Westmoreland. Administrative offices are located in Suite 102 of the Martinsville Municipal Building.

The City Electric Department's operations division is located in the City Shop at 276-403-5183 or fax 276-403-5356. This division's line crew maintains the city's power grid including transmission and distribution lines, install and maintain poles and transformers, and oversee underground facilities.

The electric department also:

  • furnishes and maintains streetlights and dusk-to-dawn lights
  • maintains and clears trees in the right-away
  • offers free energy audits for citizens to look at ways to reduce their energy cost

If you have an interest in any of these topics please contact Caitlin Westmoreland at 276-403-5183 or fax 276-403-5233.

Sub Station

The Substation/Metering Crew maintains commercial and residential metering and responds to customer meter complaints. The meter crew also monitors, controls and repairs substation equipment as well as scheduling and supervising hydro plant operations. The Substation Crew operates the Supervisory Control and Data Acquisitions System (SCADA) which allows for control and monitoring of voltage level, grid current, number of operations of the circuit breakers and many other features that helps provide reliable electric service.

The Electric Department is an active member of Blue Ridge Power Agency, Municipal Electric Power Association of Virginia and the American Public Power Association. Through these agencies the Electric Department has been actively participating in both Federal and State deregulation efforts.


Before you dig, please call Miss Utility:

1-800-552-7001, or in Virginia you may simply dial 811.  

For more information visit: http://www.missutilityofvirginia.com/

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Terms & Conditions:

To view rates for local customers click here:
Electric Utility Rate Schedule for Martinsville customers

For an explanation of the rate increase click here:

Rate Increase Explained 

If you are a new City resident and want to sign up for electric service contact:    

Utility Billing Department at 276-403-5146.