Reconnection

Reconnection

Where disconnection has occurred as a result of non payment, service will be reconnected within 8 regular working hours after receipt of payment.

In cases of disconnection for non payment, the City will levy a reconnection charge as follows:

a. For residential and small general service customers -- a $30.00 reconnection fee will be charged between 8:00 AM - 5:00 PM and $60.00 after regular business hours.

b. For all other customers actual cost

Reconnection fees will only be applied to customers account after service has been disconnected.

In all cases of disconnection, a deposit may be required (where none previously existed) prior to reconnection.