Government: Ensure a Government That Is Efficient, Transparent, Affordable, Inclusive & Collaborative
- Key Outcomes: Completed Survey
- Success Indicator: Improved customer satisfaction
- Supporting Goals:1.3/1.6 Complete and analyze a customer service survey. Develop action plan based on surveys.
- Performance Measure: An understanding of how customers feel about services being delivered
- Lead Responsibility: City Manager and Department Heads
- Priority: Immediate
Martinsville Police Department utilizing neighborhood resource officers conducted a citizen neighborhood survey in the fall of 2018 with over 1600 survey responses.