Set Up a Service Connection
To arrange for a new water or sewer connection please complete the application form (PDF) and visit one of the following locations:
- Water Resources Office
55 W Church Street
Room 222
Martinsville, VA 24112 - Public Works Office
55 W Church Street
Room 226
Martinsville, VA 24112
After completion, the payment for connection charges will be paid at the Treasurer's office, then sign a service agreement in the Utility Billing Office, both located in the Martinsville Administration Building.
Change a Service Connection
Changes involving existing services are handled by the Utility Billing Office, which can be contacted by calling 276-403-5146. Monthly charges are calculated as specified in the Schedule of Water and Sewer Service Rates as adopted and periodically revised by City Council.